Dial four wrong entries to talk to railway enquiry executive!
New Delhi, March 27: Tired of trying to reach a call centre executive in Indian Railways’ passenger information system 139? Just dial the number and then make four wrong entries and your call will be directly transferred to an executive.
It is weird but that’s how it works. The revelation was made by an official of the Indian Railway Catering and Tourism Corporation (IRCTC) during a hearing at the Central Information Commission (CIC).
Hanuman Sharma, a resident of Rajasthan, wanted some information regarding 139. When he did not get satisfactory answers, he approached the CIC.