Delhi to popularise its grievance redressal system
The Delhi government will launch a campaign to spread awareness about its new public grievance system that was put in place at the Delhi secretariat this year, an official statement said here Sunday.
The Public Grievance Monitoring System (PGMS) was set up for redressal of complaints received by post, online and at the secretariat itself during public hearing sessions.
“By launching the campaign, more people will become aware about the steps taken by the government to address their grievances,” said the statement.