Cyber crime police, bank officials discuss steps to avert frauds

Hyderabad: A coordination meeting was conducted today at Cyberabad Police Commissionerate here with Bankers and Cybercrime police officials regarding Cybercrimes.

Cyberabad CP VC Sajjanar was the chief guest. Addressed the gathering, Sajjanar urged the bankers to follow the KYC (Know Your Customer) norms. Banking institutions should take atmost care on security issues. ATM centers should be monitored constantly with security guards. CCTV installation was must for all the ATM centers, he said, adding that the Bank officials and Cybercrime police personnel should collaborate and work together.

To help bank officials regarding the Cybercrimes issues, Cyberabad crimes DCP Janaki Sharmila will help them as a police nodal officer. Likewise, Sajjanar urged the bankers to keep one nodal officer to help the police regarding the Cybercrime related investigations. The CP enquired about the problems of banking officials related to Cybercrimes. He also assured them that police will always be ready to help and assist in banking crime related issues.

DCP crimes Janaki Sharmila said Cyber fraudsters bullying innocent people with phishing and wishing calls. She requested the bankers it is their duty to aware the customers to safeguard from cyber crimes. The DCP explained the importance of CCTV cameras in the banking sector. CCTVs and security should be mandatory for ATM centers. Security should also be monitored timely to check their alertness and caution in work. She also said ‘cyber fraudsters were collecting the data of the people from the internet source. Many a time, former employees of the banking institutions were cheating the customers or selling the data to outsiders/cheaters’. Bankers shouldn’t give credentials verification to third-party agencies. While recruiting the banking staff, banking officials should check the job seekers’ antecedents thoroughly.

To help/alert bank customers in fraudulent transactions, the concerned banks should remain alert with transaction details and alert messages. It will be good and helpful for a naive person if the bankers send SMS alerts in local/native language.

Reserve Bank of India AGM, Department of banking supervision officer Rajeev Kumar Gupta said banks should follow the KYC norms. RBI

was issuing guidelines from time to time. RBI will be regulating banks for smooth functioning. He thanked the Cyberabad CP for the coordination meeting.

The participants in the program were: V.C. Sajjanar, IPS, Commissioner of Police, Cyberabad, G. Janaki Sharmila, P.V.Padmaja, DCP, Shamshabad, C. Anasuya, DCP, Admin, Ms. Sushuma V Nair, AGM, RBI, Office of Banking Ombudsman, Rajiv Kumar Gupta, AGM, RBI, Department of Banking Supervision, Alka Randhawa (DGM), SBI, himakurthy Prasad (Regional Head), ICICI Bank Ltd, State Bank of India, HDFC Bank Ltd, Ratnakar Bank Ltd the other bank heads, Legal Officers, AGMs, Managers, participated in the program.(NSS)