1. Responsible for day-to-day planning, administration, installation, and support.
2. Providing technical support and customer service for the clients.
3. Take action on work orders & assign escalation incidents to appropriate teams.
Salary:INR 1,00,000 – 3,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(Technical)
Employment Type: Permanent Job, Full Time
Technical support Configuring Maintenance Troubleshooting Voice Non – voice Email support International voice Service level Line protocols Diagnose Internet Networking ISP Help Desk Communication skills
Desired Candidate Profile:
Excellent diagnose / troubleshooting skills needed due to support break / fix tickets.
Proficient knowledge in connectivity troubleshooting, TCP / IP, Dial-up, Token Ring, Ethernet, LAN / WAN.
Apply and schedule for your pre-screening interview!
UG: B.Tech/B.E. – Any Specialization, B.Com – Commerce, BCA – Computers, B.B.A / B.M.S – Management
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
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