Job Description:
1. Manage inbound and outbound calls in a timely manner.
2. Respond to customer inquiries and problem escalations.
3. Follow communication scripts when handling different topics.
4. Seize opportunities to up sell products when they arise.
Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Telecalling/Telemarketing Executive
Employment Type: Permanent Job, Full Time
Keyskills:
Customer Care Communication skills Phone and email etiquettes Customer handling skills Product knowledge Time management skills Empathetic Conflict Resolution Listening skills
Desired Candidate Profile:
1. Excellent command over English & Customer service skills.
2. Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
Apply and schedule for your pre-screening interview!
Education-
UG: B.Tech/B.E. – Any Specialization, B.Sc – Any Specialization, B.Com – Commerce, B.A – Any Specialization, BCA – Computers, B.B.A / B.M.S – Management
PG:MBA/PGDM – Any Specialization
Doctorate:Doctorate Not Required
Company Profile:
interviewFox (LeapZen Pvt. Ltd)
InterviewFox is an interview platform connecting employers and job seekers in real-time
Recruiter Name:Jane
Website:https://www.interviewfox.com/jobs/9605
Telephone:+91-40-45859999
Reference Id:lzi00aqhzl