Recruitment For E-commerce Operations & Customer Service Assistant in Dubai

Irwin & Dow
Dubai, UAE

The Role
Irwin & Dow are currently working in partnership with a leading E-commerce business in order to recruit for an Operations and Customer Assistant. You will be part of a well-established team, based in a central location in Dubai.

As operations assistant, you will assist the Operations Manager in managing the two departments: Logistics and Customer Service. You will Strategically plan and manage logistics, warehouse, and transportation, retail store/customers. Direct, optimize and coordinate full order cycle. You will be responsible for coordinating with the accounting department regarding invoices of suppliers of both consigned as well as non-consigned products and freight invoices.

Keeping track of quality, quantity, stock levels, delivery times, transport costs and efficiency. Arrange warehouse, catalog goods, plan routes and process the shipments will also be your responsibility.
To be successful in this role it is essential that you have a proven track record in a similar E-commerce business with 3 – 5 years’ experience. You must have customer service and logistics experience within this field.

If you have not been contacted within 3 – 4 days then unfortunately you have been unsuccessful in this role.

About the Company
Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates.