Job Description:
Introduction: SW Support Engineers troubleshoot, debug, evaluate, and resolve software issues for their own customer applications and/ or internal end-user applications, or other teams system applications (e.g. Ordering Systems, fulfillment center systems, transportation software, internal dev tools). SW Support Engineers resolve most trouble tickets, and only escalate complex system issues to the development team and work 24×7 involving working in night shifts and Weekends on Rotations They assist with the development and documentation of support processes and internal software resources, and may have responsibility for design and development of software for customer applications and/ or internal end-user applications. They use the right tool for the job, and modify software in a way that leverages the overall system architecture.Candidates must have:A technical background (BS/ MS in Computer Science, Computer Engineering, or related discipline/ experience).9 months to 2 Yrs experienceStrong Unix base O/ S experience or proven ability to pick up Linux quicklyAbility to write complex SQL queries (ideally using Oracle, but not any database is fine)Ability to read and understand Java or C code (Perl is a plus)Understanding of OO designAbility to do scriptingStrong understanding of data structuresStrong understanding of support – tickets, monitoring, and metricsA passion towards problem-solving, Must be able to deal with ambiguityMust be able to think proactivelyExcellent English verbal/ written communication skills
Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Other
Role Category: Software Developer
Role: Software Developer
Keyskills:
javaoracleperltechnical supportdata structuressystem architecturedocumentationmonitoringcomputer sciencemetrics
Desired Profile:
– B.Tech in Computer Science or a related field.-1 to 4 years overall development/ technical support experience.- Object oriented development experience in C and/ or Java.- Knowledge of the UNIX/ Linux operatin
Education:UG -B.Tech/B.E. – Computers
PG – Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile:
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Contact Details
Recruiter Name:HR
Telephone:Not Mentioned
Reference Id:433993