Job Description:
To manage a large and diverse team of CCE’s working towards per-defined targets. Ensure prompt and accurate service and achievement of targets Manage day-to-day activities of the team and ensure compliance to procedures, policy guidelines etc.
Salary:INR Best in Industry
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Team Leader -(NonTechnical)
Indian Eagle Pvt. Ltd.
4 – 8 yrs Hyderabad / Secunderabad
Keyskills:
Amadeus Ticketing CRS International Calling Customer Calling Airlines Airline Ticketing travelocity orbitz fareportal trip adviser gds MakeMyTrip Yatra eBookers flight Team leader team lead
Desired Candidate Profile:
Education-
UG: Any Graduate – Any Specialization
PG:Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
* Required Excellent Communication Skills.
* Good inter-personal skill to interact with different department
* Willing to work in US Shift
* Good knowledge of Ms-Office.
*Good Mailing Etiquettes
Company Profile:
Indian Eagle Pvt. Ltd.
Address:
Indian Eagle Pvt Ltd,
Plot #87, Rd #2,
Banjara Hills,
Jubilee Hills check post,
Hyderabad,
PIN: 500033
Ph: 040-40213111, 040-64444220
Google Maps: goo.gl/nx8I7P
Recruiter Name:HR India
Email Address:hr-india@indianeagle.com , ramesh@indianeagle.com
Website:http://www.indianeagle.com
Telephone:91-40-40213111
Reference Id:Team Lead