Community Operations Specialist in Hyderabad

Job Description:

ABOUT COMPANY

At the core of the Company’s Community Operations is the burning desire to build a world class customer support organization. They understand that the way they handle the toughest, most challenging rider and driver concerns has direct impact on their business. To help uthem build this, they are looking for the smartest talent out there who can think at a global level and act balancing all local nuances to build nimble workflow plans. If you think you have it in you to operate in a hyper growth environment and build processes that last, they are interested to meet you

Someone who is passionate about upselling

Can keep an engaging conversation in an outbound calling environment

Have excellent communication and documentation skills

Likeable and fun to work with

Call prespective riders/drivers and convert the leads into our customers

Diligently document details necessary to activate accounts

REQUIREMENTS

Bachelors degree

Experience in outbound calling, specifically in upselling will be a plus, but not a necessity

Proficient in English and Kannada.

BOTTOM LINE

Ground floor opportunity with the team; shape the direction of the company (we are just getting started)

Sharp, motivated, hard-working co-workers in a fun office environment

Opportunity to not only get your hands dirty but also contribute strategically to build a world class organization

Work Location : Hyderabad

CTC : Upto 5 Lakh