Nikhil Bansal, a student of Punjabi University, booked an iPhone 5S Gold for Rs. 68 on e-commerce website, Snapdeal on 12th February and waited for the mobile phone to be delivered.
However, Snapdeal, cancelled the order because it might have been a technical snag rather than a great Snapdeal discount. Reacting to this, Bansal, B.Tech student filed a case with a Consumer Court in Sangrur district of Punjab. His case was based on argument, “not honouring the deal”.
After hearing the case, the court ruled in Bansal’s favour and ordered the e-commerce website to deliver an iPhone 5S at Rs. 68. Court also slapped a penalty of Rs. 2000.
Snapdeal challenged the order. However, this time also it lost and has to pay Rs. 10,000 more.