Job Description:
SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial Services and Technology industries. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, we specialize in flexible, high-quality outsourced customer support solutions with an emphasis on inbound customer care and technical support.
Requirement:
Any Graduate / Undergraduate
Good Communication Skills
Knowledge on MS office
Minimum of 1 year experience in Quality
Managing Quality for International Process for BPO
Address for Walk In:
Sykes Business Services
Mindspace Business Centre Pvt. Ltd.
Level 1, Mindspace Tower,
Vittal Rao Nagar, Hitech City,
Next to West In Hotel – 500081
Contact Number: 040-43334999
Walk In Dates and Timing:
Mon – Fri (11 am to 3 pm)
26th October to 30th November 2015
(No Walk Ins on Weekends and Holidays)
Documents to carry:
Government Authorised ID proof
Updated Resume
IMP: Candidates walking in for Interviews are required to mention Naukri – Minu on the Resume for easy identification.
Salary:INR 2,00,000 – 2,25,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Executive
Keyskills:
Quality Analysis Quality Process Quality Monitoring qa monitoring quality control monitoring quality assurance monitoring
Desired Candidate Profile:
Education-
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile:
Sykes Business Services of India Private Limited
SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial Services and Technology industries. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, we specialize in flexible, high-quality outsourced customer support solutions with an emphasis on inbound customer care and technical support.
Recruiter Name:Minu Mavoori
Email Address:minu.mavoori@sykes.com
Website:http://www.sykes.com
Telephone:40-91-40275774