Walk-in Interview Technical Support Executive

Ample Technologies Pvt Ltd.

0 – 2 yrs Hyderabad / Secunderabad

Walkin Interview:

25th September – 26th September 10 AM
Applicants need to go to the venue mentioned or call on the number provided below

Job Description:

Greetings !

Please find the below details for Walk-in interview.

Date: 25th Sep’15 and 26th Sep’15.
Time: 10.00 am to 5.00 pm.

Venue: Ample Technologies Pvt Ltd, 6-3-354/1/1, Hindinagar, Punjagutta, Hyderabad 500034.

Contact Person: Sagar Gaikwad
Contact: 09686685448

Position: Technical Support Executive
Location: Hyderabad
Business Segment: Retail B2C
Purpose: Handling front end customer queries related to (iPhone, iPad, Mac) at service lounge

Key Responsibilities:

Greeting and attending customer’s at service lounge.
Ensure to provide flawless, upscale, professional and high class customer experience at service lounge.
Responding and anticipate to customer’s needs and anticipate their unstated ones.
Handling customer quires/ issues related to product.
Resolve issues in respect with any customer escalation on priority.
Setting up computer security measures.
Installing hardware and software systems.
Examine and repair hardware and peripheral components.
Test functionality and assess problems by operating computer systems or related.
Preparing cost estimated for new installations.

Salary: Not Disclosed by Recruiter
Industry:IT-Hardware & Networking
Functional Area:IT Hardware , Technical Support , Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician


Technical Support Customer Experience Front End Computer Operating service engineer Computer Servicing Troubleshooting desktop service laptop service Retail Hardware & Networking hardware customer handling customer relationship

Desired Candidate Profile:


UG: Any Graduate – Any Specialization, B.Tech/B.E. – Any Specialization
PG:Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization

Excellent language fluency verbal and written.
Knowledge on computer hardware and software is added advantage.
Should be able to handle customer queries and aim at customer satisfaction.
Self driven and goal oriented.

Company Profile:

Ample Technologies Pvt Ltd.
We device and deliver customised solutions for our clients in the digital imaging, IT, print, and video industry. Our mobile computing, storage and presentation divisions  cater to the need of corporate clients. Headquartered at Bangalore and we have branches across PAN India.  We partner with some of the world’s best brands such as Apple, Kodak, Encad, Sony, Adobe, Xerox, Autodesk, JBL, IBM, Lenovo, Redhat, Symantec, Microsoft and Quark. We are now the largest partners for Apple in the SAARC region. We have been bestowed with awards for our consistent performance in sales and support across our products. Our ability to integrate and extract the ideal synergy from our product range is what distinguishes us from the others. Our aim to is build lasting partnerships with clients.Â

Ample is the first to own and operate the country’s first Apple flagship retail store Imagine. March 16, 2004 marked the beginning of a new era of Apple Retail in India. Apple opened it’s first retail store through Ample Technologies at ‘The Forum Mall’. Imagine was established with the experience and expertise of Apple Retail worldwide when IT retail in India was in its infant stages or almost non-existent. As an Apple Premium Reseller, Imagine store is amongst the first to display any newly launched Apple product in India. We’re not just Apple resellers with more than a decade of experience we’re Apple experts. Personalised and customised training sessions, workshops, programs and customised.

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