Name: GSS Infotech Ltd
Website: www.gssinfotech.com
Freshers
Candidates should possess a graduate in any discipline
Microsoft Certified / ITIL Trained Freshers Required!
Good Technical skills.
Good written and oral communication skills.
Good Knowledge on Windows Server, concepts like, DHCP, DNS, Fileserver, folder permissons
Willingness to work in shifts.
Handle calls & provide effective solutions
Monitor emails and respond to the customer with effective solutions
Problem Solving and Responding to Customer Need
Follow-up daily on all the open incidents
Escalating incidents according to SLAs
Follow SOPs and prepare new SOPs on need basis
Walk-in Address:
GSS Infotech Ltd
Floor 3 & 4, Brigade Towers, Plot no : 30
Part no. : 31, Financial District Nanakramguda
Gachibowli
Hyderabad, Andhra Pradesh, India 500032
Phone No: 040-44556600-302