Name: IBM
Website: www.ibm.com
Technical Support Associate
Candidate should possess Bachelor’ s Degree/ Diploma ( 15 Years + education )
Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options
and troubleshooting
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Fluency In Communications Skills (both spoken and written)/ soft skills
Walk-in Address(Bangalore):
IBM India Pvt. Ltd
D Block, Embassy Golf Links,
Kormangala – Indiranagar Ring Road,
Bangalore 560071
Walk-in Address(Hyderabad):
IBM India Pvt. Ltd
3B, Mindspace, Madhapur,
Hitech City, Hyderabad,
Andhra Pradesh 500081.
Contact Name: Deepak/Ashwathy/Dorcas