Team Manager IT

• To provide strategic leadership and operational direction for testing services delivered for a highly successful and growing business.
• As a part of Middle Management, responsible for making team level decisions, and implement the same in efficient and effective way.
• To be responsible for cost/budget management for the work packages delivered from India.
• Organize the team, making it efficient and effective, and ensure there is constant improvement in internal and external collaboration processes.
• Considers organizational values, employee’s expertise and past contributions, and opportunities for development when delegating assignments
• Lead employees to meet the organization’s expectations for productivity, quality, and goal accomplishment.
• Be a catalyst in implementing Colruyt values in the organization.

People Development:-

• People management for a team (15-25) of members from advance and basic functions.
• Responsible for indicating a direction in the short run so that it is clear for everybody which way we are heading and to make sure we are all on the same wavelength.
• Responsible for mobilising and channelling the energy of employees and colleagues to make sure everybody is committed to reach the objectives set.
• Responsible for coaching and following the personnel so that each individual and the team have the space to grow (SKILL).
• Responsible for his/her own personal development to become stronger and more conscious.
• Responsible for short-term planning and organisation so that people as well as means are brought into action in the most efficient way.
• Responsible for his/her own presence and availability so that employees have a personal contact for their needs and for taking on the role as a superior.
• Responsible for promoting the (group) mission and values so that the employees understand the reasons, co-ownership is brought about and the business culture is supported by the employees.
• Responsible for following and adjusting the work so that we, as a service, comply with the SLEs agreed on with the customer in the total process.
• Responsible for all staffing decisions in the team(recruitment, release, performance appraisal etc.)

Delivery Management

• Responsible for initiating and following projects so that continuity is guaranteed and the processes are optimized, thereby the solutions meet identified requirements, budgets and timelines.
• Responsible for regularly making space to critically question and evaluate the activity of the service and to take initiatives for the LT-strategy.
• Organizational skills: e.g. significant experience in organizing teams, developing and implementing processes, managing projects.

Communication & collaboration:-

• Responsible for the synergy with other teams (in India and Belgium) and directions, so that the team contributes significantly to the global process.
• Identifying and resolving problems, determining quality improvements and implementing change.
• Shares information with team through frequent, open, quality, two-way communication with a sense of direction.

What are the expectations from you:-