Job Description:
Managing team of 15-18 resources
Achieving productivity targets with required C Sat / Quality parameters
Managing absenteeism / attrition /shrinkage
Willing to work in rotational shifts
Should be working as SME / TL on papers
Salary:INR 4,00,000 – 5,00,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Team Leader -(NonTechnical)
Keyskills:
Team Leading Team Management Voice Process ISP Semi Technical Technical Support
Desired Candidate Profile:
Please refer to the Job description above
Company Profile:
Zest HR Services.
BPO Client
Mumbai based Executive search firm
Recruiter Name:Ms. Parveen
Email Address:zesthr@gmail.com
Telephone:9820115117