Support Engineer – Amazon Hyderabad

4 – 6 YearsHyderabad / Secunderabad

Job Description:

Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project development work. Support team operates in 24x7x365′ manner; involve working in night shifts and on weekends in rotations. Support Engineers also develop tools and automations to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Data Warehousing and Business Intelligence background, are interested in aggressive growth and have passion to develop tools at large scale, this is the opportunity for you.

Basic Qualifications:

A technical background (BS/MS in Computer Science/Engineering or related discipline/experience)
4Yrs. to 6 years experience
Strong Unix base O/S experience or proven ability to pick up Linux quickly
Ability to do Perl scripting
Strong debugging/troubleshooting skills
Ability to write complex SQL queries
Excellent verbal & written communication skills
Strong understanding of support – tickets, monitoring, processes and metrics
A passion towards problem-solving
Strong decision-making ability
Must be able to think proactively; excellent follow-through and attention to details.
Willing to work in 24×7 on-call support (on rotation basis)
Knowledge on data warehousing applications
Preferred Qualifications
4 Yrs. to 6 years experience
Strong Unix base O/S experience or proven ability to pick up Linux quickly
Ability to do Perl scripting
Strong debugging/troubleshooting skills
Ability to write complex SQL queries

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Software Developer
Role: Software Developer
Keyskills: sql, unix, perl, development, technical support, troubleshooting, workflow, coding, system administration

Desired Profile:

Basic Qualifications:
A technical background (BS/MS in Computer Science/Engineering or related discipline/experience)
4Yrs. to 6 years experience
Strong Unix base O/S experience or proven ability to pick up Linux quickly
Ability to do Perl scripting
Strong debugging/troubleshooting skills
Ability to write complex SQL queries
Excellent verbal & written communication skills
Strong understanding of support – tickets, monitoring, processes and metrics
A passion towards problem-solving
Strong decision-making ability
Must be able to think proactively; excellent follow-through and attention to details.
Willing to work in 24×7 on-call support (on rotation basis)
Knowledge on data warehousing applications
Preferred Qualifications
4 Yrs. to 6 years experience
Strong Unix base O/S experience or proven ability to pick up Linux quickly
Ability to do Perl scripting
Strong debugging/troubleshooting skills
Ability to write complex SQL queries

Education:UG -B.Tech/B.E. – Any Specialization, Computers, Electrical, Electronics/Telecommunication, Any Graduate – Any Specialization, B.Sc – Any Specialization
PG – Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization

Company Profile:
Amazon India Software Dev Centre Pvt Ltd

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