Support Engineer – Amazon – HYD

3 – 6 YearsHyderabad / Secunderabad

Job Description:

Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project development work. Support team operates in 24x7x365′ manner; involve working in night shifts and on weekends in rotations. Support Engineers also develop tools and automations to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Data Warehousing and Business Intelligence background, are interested in aggressive growth and have passion to develop tools at large scale, this is the opportunity for you.

Salary: Not Disclosed by Recruiter
Industry: IT-Software / Software Services
Functional Area: IT Software – Application Programming, Maintenance
Role Category: Software Developer
Role: Software Developer

Keyskills:

Sql Scripting SQL UNIX Shell Scripting shellscript unix scripting

Desired Profile:

Basic Qualifications:

A technical background (BS/MS in Computer Science/Engineering or related discipline/experience)
3yrs. to 6 years experience
Strong Unix base O/S experience or proven ability to pick up Linux quickly
Ability to do Perl or Shell scripting
Strong debugging/troubleshooting skills
Ability to write complex SQL queries
Excellent verbal & written communication skills
Strong understanding of support – tickets, monitoring, processes and metrics
A passion towards problem-solving
Strong decision-making ability
Must be able to think proactively; excellent follow-through and attention to details.
Willing to work in 24×7 on-call support (on rotation basis)
Knowledge on data warehousing applications

Preferred Qualifications:

3 yrs. to 6 years experience
Strong Unix base O/S experience or proven ability to pick up Linux quickly
Ability to do Perl or Shell scripting
Strong debugging/troubleshooting skills
Ability to write complex SQL queries

Education:UG -B.Tech/B.E. – Any Specialization, Computers
PG – M.Tech – Any Specialization, Computers
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile:

Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

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