The South Western Railway Bangalore Division has started a Facebook page and Twitter handle are “@swrbangalore” functional and passengers can get latest updates and post grievances”.
“Social media presence is a great tool to connect with hundreds of people and it will go a long way in sharing information about rescheduling of trains, running of special trains as well as important events,” Divisional Railway Manager (DRM) Anil Kumar Agarwal said that.
Officials launched a 10-line outdoor train information board which will display the status as soon as they enter the circulating area of the City railway station, to avoid passengers from waiting at the station to check the status of their trains.
After the up gradation of IRCTC website, 7,000 tickets can be booked per minute instead of the earlier 1,500 tickets. “We have started e-tendering for local-level small-value store tenders as well as 100 per cent auction of scrap online,” he said.
“Consequently, Internet ticket bookings have gone up to 5.5 lakh per day as compared to 3 lakh per day in the past resulting in reduction of queues at reservation centres,” The DRM said.
Citizens can check the arrival/departure of trains at Bengaluru City station from their smartphones by logging on to www.swr.indianrailway.gov.in.