The actor was forced to delay his arrival by flight.
“I am sorry for the delay. I had to get a dressing done as I injured my back today (Saturday),” he said in a telephonic message to waiting reporters.
It was not immediately known how he suffered the injury.
Shah Rukh, Anushka Sharma and film director Imtiaz Ali are expected to visit a mall here to meet their fans and then address the media. “Jab Harry Met Sejal” was released on Friday.