Chandigarh, August 23: State Bank of India said it is yet to make any headway in its investigations into five cases of fraudulent ATM withdrawals here during the last one week, which have created a panic among customers about the safety of their money.
“We are working on it… to find out how this thing (the fraud) has happened only with SBI customers,” a senior SBI official said on condition of anonymity, without divulging further information.
However, he said that the bank asked its customers, who used the ATMs where the fraud took place, to change their Personal Identification Numbers (PIN) in order to prevent a repeat incident.
In the past one week, SBI customers have lost over Rs 3 lakh in a series of frauds involving withdrawal of money using “cloned ATM cards”, even though the customers had the real ATM cards with themselves.
–Agencies