Hyderabad, January 25: Visitors to Regional Transport Authority (RTA) offices at Khairatabad and Malakpet were left stranded after technical glitches struck on Monday morning. What compounded the problem was the heavy rush witnessed due to last week’s ‘pen down’ strike by employees.
Hundreds of applicants for Learner’s Licence Rule (LLR) and registration of vehicle chassis number had to wait hours waiting for the problem to be rectified. Even online services got badly affected. Online service at LLR’s test, registration section and other locations was affected between 10 am to 12.30 pm. RTA officials at Malakpet said the server was down while in Khairatabad, systems were affected by partial damage to underground cables.
Applicants were seen entering into heated arguments with authorities. “I came here around 10 a.m to get registration of my new vehicle chassis number as the deadline was till January 27. But, I am stuck in the long queue since more than one-and-half-hour,” fumed 40-year-old N Lakshminarayana.
Srikanth (22) vented his anger, “I had booked a slot to for LLR test on January 19. Officials asked me to come a few days later as they were striking. Today, again I am made to wait for hours to give my LLR test.”
B Venkateshwarlu, joint transport commissioner told Express there was a snag in the electrical wiring, which supplies power to computer systems. “After a few hours, the problem was rectified and all transactions were resumed,” he said.
–Agencies