Gurugram: Policybazaar.com, India’s largest insurance comparison portal, has launched an exclusive ‘Cashless Assurance’ feature for its customers to help them with “assured cashless settlements” at the time of claims. The new feature will allow Policybazaar.com customers to opt for cashless approvals on claims across all garages throughout India within a matter of few hours.
Public sector insurers New India Assurance, the Oriental Insurance, and private sector insurers IFFCO Tokio General Insurance and DHFL General Insurance have partnered with Policybazaar.com to offer customers easy access and cashless settlement options through the launch of this new feature.
The cashless service, in the past, has been through select insurer network garages. Now with the launch of this feature on Policybazaar.com, policyholders can avail the service at any garage across the country without having to bear the pain of shelling money from their pocket and then filing for reimbursements of the same.
“As Market Leaders, it is our constant endeavor to provide fast and hassle-free claim experience to our customers. We as New India are extremely happy to partner with Policybazaar in this endeavor for providing Cashless settlement option to our customers”, said J K Garg, General Manager, the New India Assurance Co. Ltd. on the new initiative.
“Policyholder friendly Oriental Insurance is always in pursuit of offering its customers choice, convenience and a superior experience leveraging technology. The customers shall be provided cashless settlement in motor claims through this centralized process/video app. This initiative will facilitate hassle-free claim settlement in a very quick time. We appreciate the innovative steps taken by Policybazaar.com which will go a long way in providing a unique experience to the customers and also the insurers”, reacted Balwant Singh, Director & GM – the Oriental Insurance said on the launch.
“Policybazaar has been an agent of change in the insurance industry with technology being a key driver for us. We strive to make this new initiative Cashless Assurance, a boon for all policyholders and thereby keep our user’s life hassle-free. Continuing on our journey to humanize our customer’s insurance experience, we have launched this new initiative making it available across all garages pan India”, said Yahish Dahiya, Co-founder & CEO, Policybazaar Group of Companies about the newly launched feature.
For the uninitiated, the new feature of ‘Cashless Assurance’ builds on Policybazaar.com’s Self Video Cashless Claims Feature, launched in September last year. The two major public sector insurers, New India Assurance and United India Insurance, were the first ones to adopt that feature and offer consumers’ settlement of accidental claims via Policybazaar.com app. Policybazaar’s Self Video Cashless Claims Feature has been critically acclaimed globally and has won the – Global Live Fest Digital Insurer – Global Innovation Award and IAMAI – India Digital Summit, Best Insurance Tech of the Year Award recently.
Expansion of Spot Claims Service
In addition to the launch of this new feature, Policybazaar.com’s spot-claims service of 3-day repair assurance along with pickup & drop service, has now been expanded to 20 cities in India including Delhi, Mumbai, Pune, Bengaluru, Chennai, Gurgaon, Ghaziabad, Jaipur, Noida, Faridabad, Kolkata, Ahmedabad, Hyderabad, Chandigarh, Meerut, Bhopal, Dehradun, Raigad, Kanpur, Bhopal, Rohtak, Coimbatore, Jhajjar vs 5-6 cities earlier. The service is expected to be available throughout the country within the next 6 months.