Opening For Technical Support Executive – Non Voice In Hyderabad

Job Description:

Effectively address customer queries by understanding challenges faced by the customer
Ensure you meet set process for addressing customer queries
Understand customer expectation clearly through effective probing

Salary:INR 1,25,000 – 2,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)


Technical Support troubleshooting nvts tech support non voice bpo networking mobile technology

Desired Candidate Profile:

Document reasons for customer dissatisfaction for all the queries and the challenges faced
Understand and upgrade product and process knowledge to meet required standards of customer resolution on an ongoing basis


UG: Any Graduate – Any Specialization
PG:Any Postgraduate

Company Profile:

Knoah Solutions Pvt Ltd.
Knoah Solutions, a leading offshore outsourcing company with multiple facilities in Hyderabad provides the best multi-channel customer and technical support for technology products and services.

Recruiter Name:HR
Contact Company:Knoah Solutions Pvt Ltd
Reference Id:NVTS0517