Job Description:
1.1. Job purpose
Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.
1.2. Responsibilities
Ensure that all policies and procedures meet the established standards of quality including reliability, usability and performance
Draft quality assurance policies and procedures
Develop automated Business Processes according to the applied and currently used BPM system
Interpret and implement quality assurance standards
Evaluate adequacy of quality assurance standards
Devise sampling procedures and directions for recording and reporting quality data
Review the implementation and efficiency of quality and inspection systems
Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
Document internal audits and other quality assurance activities
Investigate customer complaints and non-conformance issues
Collect and compile statistical quality data
Analyze data to identify areas for improvement in the quality system
Develop, recommend and monitor corrective and preventive actions
Prepare reports to communicate outcomes of quality activities
Identify training needs and organize training interventions to meet quality standards
Coordinate and support on-site audits conducted by external providers
Evaluate audit findings and implement appropriate corrective actions
Monitor risk management activities
Responsible for document management systems
Assure ongoing compliance with quality and industry regulatory requirements
Skills:
Knowledge Of:
Telecom industry
Audit methodologies
Quality assurance techniques and systems
Process charts, automated process design and coding
programming and coding
Skills In:
Risk Management: Risk assessment techniques, Mitigation techniques, Risk probability and estimation
Analysis Techniques
Business Process Management and process mapping
Quality Management: Quality management tools, Quality norms and Standards (e.g. ISO), Quality assurance business processes, Quality testing, Quality auditing
Asset Management: Capacity planning, Technology assets management
Process Management: Business processes and procedures, Procedure drafting, Process analysis, Process development, Process modeling, Process mapping, Measurement techniques
Project Management: Project Planning Tracking, Project Reporting, Issue Resolution
Excellent command of English language speaking and writing
Excellent command of MS office applications
Job Details:
Ref.: JB3546121
Job Location: Amman, Jordan
Company Industry: Other
Company Type: Employer (Private Sector)
Job Role: Quality Control
Employment Status: Full time
Employment Type: Employee
Monthly Salary Range: Unspecified
Number of Vacancies: 1
Preferred Candidate:
Career Level: Entry Level
Years of Experience: Unspecified
Residence Location: Unspecified
Gender: Unspecified
Nationality: Unspecified
Degree: Unspecified
Contact Details:
Email:Careers@ConfidentialRecruiting.com