Opening for Quality Assurance Officer in Jordan

Job Description:

1.1. Job purpose

Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.

1.2. Responsibilities

Ensure that all policies and procedures meet the established standards of quality including reliability, usability and performance

Draft quality assurance policies and procedures

Develop automated Business Processes according to the applied and currently used BPM system

Interpret and implement quality assurance standards

Evaluate adequacy of quality assurance standards

Devise sampling procedures and directions for recording and reporting quality data

Review the implementation and efficiency of quality and inspection systems

Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality

Document internal audits and other quality assurance activities

Investigate customer complaints and non-conformance issues

Collect and compile statistical quality data

Analyze data to identify areas for improvement in the quality system

Develop, recommend and monitor corrective and preventive actions

Prepare reports to communicate outcomes of quality activities

Identify training needs and organize training interventions to meet quality standards

Coordinate and support on-site audits conducted by external providers

Evaluate audit findings and implement appropriate corrective actions

Monitor risk management activities

Responsible for document management systems

Assure ongoing compliance with quality and industry regulatory requirements


Knowledge Of:

Telecom industry

Audit methodologies

Quality assurance techniques and systems

Process charts, automated process design and coding

programming and coding

Skills In:

Risk Management: Risk assessment techniques, Mitigation techniques, Risk probability and estimation

Analysis Techniques

Business Process Management and process mapping

Quality Management: Quality management tools, Quality norms and Standards (e.g. ISO), Quality assurance business processes, Quality testing, Quality auditing

Asset Management: Capacity planning, Technology assets management

Process Management: Business processes and procedures, Procedure drafting, Process analysis, Process development, Process modeling, Process mapping, Measurement techniques

Project Management: Project Planning Tracking, Project Reporting, Issue Resolution

Excellent command of English language speaking and writing
Excellent command of MS office applications

Job Details:

Ref.: JB3546121
Job Location: Amman, Jordan
Company Industry: Other
Company Type: Employer (Private Sector)
Job Role: Quality Control
Employment Status: Full time
Employment Type: Employee
Monthly Salary Range: Unspecified
Number of Vacancies: 1

Preferred Candidate:

Career Level: Entry Level
Years of Experience: Unspecified
Residence Location: Unspecified
Gender: Unspecified
Nationality: Unspecified
Degree: Unspecified

Contact Details: