Job Description:
Prerequisites
a.Qualification : Graduate / Under Graduate
b.Experience 0-2yrs
.Essential Requirements
i.Excellent communication in English and Hindi
ii.Typing Speed > 25 WPM & 90% accuracy
Hiring specification:
Excellent Communication skills – Written and spoken
Languages – English and Hindi (familiarity with other languages is an added advantage)
Customer handling skills
Empathy
Phone and email etiquette
Problem solving skills
Work Location: Kukatpally
Work Timings: Rotational (Between 10am -10pm )
Walk in Interviews :9am-1pm
Venue:
Tata Business Support Services
7th Floor,Vijy Sai Towers,
Opp BJP Office, Kukatpally.
Salary: INR 1,75,000 – 2,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:
Customer ServiceSalesCustomer HandlingTelesalesCustomer CareInboundCommunication SkillsProblem SolvingBPOCall CenterSocial Media
Desired Profile:
Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile:
Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients.
We cater to multiple industry verticals and provide multi channel service delivery
including voice support in 10 different languages out of our world-class centers at
Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.
We employ a 5000 strong skilled workforce across the globe that provides 24×7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.
Contact Details
Recruiter Name:Srikala
Contact Company:TATA Business Support Services Ltd
Telephone:04066951509
Website:http://www.tata-bss.com