Opening For Fashion Consultant / Customer Care Executive

Job Description:

Dear Candidates Currently we are hiring Fashion Consultant for Wills Lifestyle Store

Kindly find the JD Below.

Designation : Customer Associate
Brand : Wills Lifestyle
Industry : Retail
Location : Chennai
Company : ITC LTD- Lifestyle Retail Business Division

Job Description:

– Customer Facilitation
– Greeting consumers.
– Highlight suitable higher value products to consumer while facilitating.
– Appraise consumer on product / fashion and facilitate sales
– Assess the consumer needs & suggest the right product.
– Manage the Cash till at the Store whenever assigned and ensure checkout quickly
and efficiently
– Collect and give consumer feedback / information to the Store Manager for action.

Visual Merchandising

– Assist the SM in implementation of VM plan to highlight the coordinates rather
than individual products
– Ensure proper stacking & visual appeal of merchandise displayed.
– Housekeeping and maintenance to ensure that the Store reflects a great shopping ambience.

Product Knowledge

– Update ones own knowledge on the current seasons merchandise thru product hand
tags copy.

Stock management

– Regular replenishment of stocks from back office to assigned area in shop front
– Assist SM in preparation of regular replenishment orders

Reporting & Market Intelligence

– Assist SM in tracking performance of Competitors in the market.
– Assist SM in identifying and analysing trends
– Assist SM in preparation of reports accurately and on time

Sales Productivity

– Implement best practices of Up-selling & Cross-Selling
– Strive to achieve higher conversion levels & measure the same on daily basis
– Assist SM in breaking up of monthly targets into weekly / daily targets

Marketing Initiatives

– Assist SM in planning & execution of all marketing initiatives
– Ensure maintenance & relevance of all brand collaterals in the store

General / Administration

– Ensures that he/she displays the high standards of grooming
– Adhere to the disciplinary requirements of the store.
– Assist SM in training & development of new CFs

Interested Candidates looking for a career in retail can apply for this Job.

Candidates can call me at 7899280300 or Mail me @


Supriya MP
Human Resources- ITC LTD-LRBD

Salary: Not Disclosed by Recruiter
Industry: Retail / Wholesale
Functional Area: Sales, Retail, Business Development
Role Category: Retail Sales
Role: Counter Sales


SalesVMStore ManagementCross SellingMarketing InitiativesVisual MerchandisingStock ManagementCustomer CareBack OfficeRetail Business

Desired Candidate Profile:

Education:UG -Any Graduate – Any Specialization, B.A – Any Specialization, B.Arch – Architecture, B.B.A / B.M.S – Management, B.Com – Commerce

Company Profile:

ITC is one of India’s foremost multi-business enterprise with a market capitalisation of US $ 40 billion and a turnover of US $ 8 billion. its stakeholders is manifest in its robust portfolio of traditional and greenfield businesses encompassing Fast Moving Consumer Goods (FMCG),Lifestyle Retail Business Division, Hotels, Paperboards & Specialty Papers, Packaging, Agri-Business, Lifestyle and Information Technology.

Contact Details
Recruiter Name:.
Contact Company:ITC Ltd