Major Incident Manager

Major Incident Manager

Collabera Technologies Pvt. Ltd.
5 – 10 yrs Bengaluru/Bangalore , Hyderabad / Secunderabad

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Major Incident manager
Location: Bangalore & Hyderabad (Only local candidates)
Expereince:7-9 years only
Joininig:Immediate Joininer within 7 days
Do not apply if you are not immediate joiner

Excellent Incident Management skills like Command & Control on service recovery cycles, Experience managing medium to large scale outages,Escalation management, Handling outage notifications and outage documentation/accounting etc. Excellent soft skills and business writing skill sets. Collaboration/interaction with the business units, Experience working with global teams, Good understanding of any of the 2 technologies (network, database, storage, servers),Engaging the right teams and leaders from across the organization at the right time, Contribution to internal projects,Exposure to IDC infrastructure and connectivity, event management tools & processes and other ITIL verticals like (Escalation MGMT, Change MGMT & Problem MGMT) & ITIL certification is mandatory should be very flexible working in any shifts (day/night), Positive attitude towards work, IM Domain expertise& MNC experience is required.
Salary:INR 5,50,000 – 10,00,000 P.A
Industry:Telecom/ISP /
Functional Area:IT Software – Application Programming , Maintenance
Role Category:Programming & Design
Role:Technical Architect

Problem Management Change Management Incident Management ITIL Certified Escalation Management Soft Skills Business Writing Event Management Management Skills

Desired Candidate Profile
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile:

Collabera Technologies Pvt. Ltd.
collabera is leading MNC

Recruiter Name:HR