Bengaluru: Software major’s US arm Infosys Public Services on Wednesday announced partnering with the Texas Department of Family and Protective Services to modernise its child welfare information system.
“The Information Management Protecting Adults and Children of Texas system will be modernised to deliver child welfare related services,” said the IT firm subsidiary in a statement here.
The primary case management and administrative system is used by 10,500 employees at 250 locations to serve 12 million children, the elderly and the disabled.
“In the second phase, the system will be modernised into a modular, mobile-enabled application with automated workflows and self-service capabilities for child protective services, adult protective services, child care licensing and prevention and early intervention programme areas,” said the statement.
Post-modernisation, the department’s system will continue to comply with the federal state-wide automated child welfare information system standards, including the state’s business, data security and technical requirements.
“Modernising the system will enable case-workers to be responsive to clients, families and the community through access to data, insights into information collected and collaboration with external partners such as law enforcement,” said Infosys Public Services Chief Executive Officer Eric Paternoster in the statement.