Hyderabad: A birthday celebration was marred by stale and smelly rice served by Hotel Katriya at Somajiguda on Tuesday night. Customers are said to have filed a complaint against the hotel.
According to a report published in Deccan Chronicle a group of customers complained that the rice they were served had started to smell. When they asked hotel authorities for an explanation, the hotel at first offered a 10 per cent discount on the total bill, and later offered to cut the Rs 7,000 bill to Rs 3,000.
The complainant Prabhanjan Kumar, R/O Ameerpet arrived at the hotel Katriya, along with his relatives to celebrate the birthday of his wife’s niece. They opted for the buffet as the hotel had announced Ugadi special.
The customers were served Karivepaku rice which was smelly. When the customers informed the attendants, they took the bowl away. Later corn salad was served, which was smelling too.
When manager was contacted, he offered the group a discount of 10 per cent but the party questioned if the manager would allow his children to eat stale food if he was given a similar discount.
The guests had to leave, having eaten just curd rice and ice-cream. The complainant believes that it was the afternoon’s leftovers that were served to them for dinner.