0 – 3 YearsHyderabad / Secunderabad
Job Description:
Meet and greet all Guests at the front of the Restaurant by ensuring the following:
Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
Ensure restaurant operating equipment is clean and in working order
Maintaining impeccable uniform and personal presentation standards in accordance with club policy
Welcoming Guests to the Restaurant, by using the Guest name
Inquiring if they have a reservation and noting it in the reservation book if they do
Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
Being attentive to guest requests
Escort Guests to their preferred table or reserved table and seat them according to restaurant standards
Take telephone bookings and document in the Reservation book according to restaurant standards
Train wait staff and bus staff in hostess standards
Be attentive to Guests and resolve their complaints where possible, reporting all incidents to your Supervisor
Maintain responsibility of cleanliness of hostess stations
Maintain responsibility of cleanliness of all menus and drink menus
Assist with beverage service
Assist with food service
Maintain detailed knowledge of menu, including daily specials
Ensure tables are cleared quietly and efficiently
Carry food and beverage trays in a safe manner to minimize breakages
Complete dockets accurately and clearly
Maintain current information on all general activities of the Restaurant.
Salary: Not Disclosed by Recruiter
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Functional Area: Hotels, Restaurants
Role Category: Host/Hostess
Role: Host/Hostess
Keyskills:
Hostess Restaurant Hostess
Desired Profile:
Education:UG -BHM – Hotel Management
PG – Post Graduation Not Required
Doctorate – Doctorate Not Required
Company Profile:
Established in 1903, Taj Hotels Resorts and Palaces is one of Asia’s largest and finest group of hotels, comprising 56 hotels in 39 locations across India with an additional 18 international hotels in the Maldives, Mauritius, Malaysia, Seychelles, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Rajput palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. The Taj, a symbol of Indian hospitality, has recently completed the centenary of its landmark hotel, Taj Mahal Palace and Tower, Mumbai. Taj Hotels Resorts and Palaces is part of the Tata Group, India’s premier business house.
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