Job Description:
7+ years of work experience of which at least 3-4 years should be in a supervisory position not below the level of a Team Leader/ Team Coach and handling a team of at least 40 members in the RCM/Healthcare industry.
To draw action plan, implement and review
To organize resources for effective execution of operation plans
To use resources to optimum level for achieving targets and productivity
To take proper initiatives to strengthen the team to achieve higher targets and enhance the productivity
To ensure the clients/customers satisfaction through the project implementation
To co-ordinate with clients on a regular basis and build rapport with client with an objective to maintain fruitful relationship and reach business goals
To play key role between client and the company
To assist the Management in start-up of new projects
To advise the management to explore on the new business opportunities
To build confidence and trust among the employees for smooth operations and achieving targets
To create fun and frolic at the work place to achieve the following objectives:
To reduce the stress among the employees
To maintain the efficiency level
To boost the morale of the employees
Adhere to the norms specified as per the Quality standard
To ensure client satisfaction by the delivery of quality services and quality products
To review the MIS reports and take corrective steps to strengthen the productivity/people
To appraise the performance of the team members at the regular intervals
Access to all client communication
To allocate shifts, sanction compensatory off and weekly offs to the subordinates
To identify the training needs of subordinates
To sanction the reimbursement of the expenses incurred on conveyance by the subordinates while travelling to and fro during the exigencies of work
To sanction the leaves to the subordinate staff as per the Leave Rules of the company
To co-ordinate with Clients and take an appropriate decisions regarding operations
To maintain the discipline at shop floor
Recommend the rewards/incentives to the employees in token of the appreciation/recognition of their efforts in achieving set targets or even crossing the target on daily/weekly/monthly basis as per Company policy
Salary: Not Disclosed by Recruiter
Industry:Medical / Healthcare / Hospitals
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Operations
Role:Operations Manager
Keyskills:
Team Leading Team Coaching RCM revenue cycle management billing US Healthcare
Desired Candidate Profile:
Please refer to the Job description above
Company Profile:
Inventurus Knowledge Solutions Private Limited
IKS Health is the only integrated solution that enables enterprise healthcare organizations to achieve superior financial and clinical outcomes while also empowering them to grow successfully, operate efficiently, and navigate industry change. IKS Margin, IKS Practice, and IKS CARE solutions leverage the provider organizations existing technology investments to deliver industry leading results across the practice continuum. IKS Health maximizes revenue and expands margins, eases provider burden while reducing costs, and enables organizations to scale profitably. For more information please visit http://www.ikshealth.com.
What We Offer
IKS Health offers customers a Fully Integrated Revenue Management (FIRM) solution that includes – financial solutions (including revenue generation, revenue capture, revenue collection, and revenue protection); technology solutions (including software, implementation, training, and support); clinical solutions (coding, compliance review, utilization review and other services that utilize trained doctors in India) and analytics solutions.
What distinguish IKS Health from others are our healthcare expertise; understanding of customers’ business requirements; technology expertise; and our analytics/business intelligence capabilities. Our team includes medical doctors, healthcare professionals who have managed clinical practices, management consultants, revenue cycle professionals, and technology practitioners. We are a privately held company that is funded and supported by one of Asia’s leading investors.
The IKS Health Mission
Our mission is to enable healthcare providers to succeed financially, operate efficiently, and provide excellent care to patients and populations. IKS Health services allow our clients to grow effectively and navigate industry changes successfully.
Recruiter Name:Sunil Menon
Contact Company:Inventurus Knowledge Solutions Private Limited
Website:http://www.ikshealth.com