Job Description:
Manage all executives in order to ascertain business growth
Implement best practices from the industry to improve operations efficiency
Provide guidance and support to all field staff
Meet the Dealers and onboard them to organisation
Have monthly meetings with the existing vendor and solving the issues
Resolving the dispute with vendors or customers
Regular Inspection of all the bikes
Accounts reconciliation
Attend to all escalated customer queries/grievances regarding our service, refunds and other related issues
Ensure quality compliance from our vendors and address their concerns
Provide necessary training to the team in order to achieve maximum efficiency
Maintain day to day records of transactions made along with issues and challenges faced
Salary: Not Disclosed by Recruiter
Industry:Internet / Ecommerce
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Operations
Role:Operations Manager
Employment Type: Permanent Job, Full Time
Keyskills:
Accounts Reconciliation Accounting Quality Compliance Operations Management Training Business Growth Grievance Handling Operations Manager
Desired Candidate Profile:
0-1 years of relevant experience
Must have worked with a startup
Strong interpersonal and relationship building skills
Demonstrated leadership skills
Should be a self starter who can motivate others to be more efficient
Well organised with time management skills
Must be well versed with both Telegu and Hindi
Education-
UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization
Doctorate:Doctorate Not Required
Company Profile:
WheelStreet – Startup
Wheelstreet is India’s first bike rental platform offering more than 1900 two-wheelers on rent including scooters, commuter bikes, sports bikes, super bikes and premium bikes.
Wheelstreet is the only bike rental company based on an aggregator model. Wheelstreet makes the process of renting bikes completely hassle-free for its customers by offering variable rent durations, home delivery and pick-up, helmets at no added charge, and unlimited kilometres.