Job Description:
Plan, organize, coordinate and conduct training for the External and Internal Customer Calling Teams
Consult and coordinates with respective Team Heads to determine training needs and schedule the training program
Develop, the required training manuals working with specialists for specific details.
Prepares training videos and/or films and maintains library of video and film training aids.
Schedules training sessions within individual training programs ensuring facility setup, audiovisual setup and employee notification.
Conduct continuous research studies on new course materials and training procedures to develop and improve existing training data and methods.
Responsible for the departments training materials inventory; prepare periodic reports and summaries to keep Management apprised of training activities and results.
Introduces topic specialists at the start of training sessions and provides courses that stimulate and motivate attendees.
Salary:INR 3,00,000 – 5,00,000 P.A.
Industry:Insurance
Functional Area:HR , Recruitment , Administration , IR
Role Category:HR/ Recruitment / IR
Role:Training Manager
Employment Type: Permanent Job, Full Time
Keyskills:
trainer Insurance trainer Insurance Training Training call center training voice training learning and development product training
Desired Candidate Profile:
Graduated / Post Graduate
4-5 years experience in Training (preferably from Insurance Industry)
Should have handled insurance training and Customer Service training
Fluent English
Should be open to travelling
Sales experience is advantage
Should be eager to learn and take Initiatives
A team player and good communication skills
Education-
UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization
Company Profile:
Shriram Life Insurance Company Limited.
About Shriram Life Insurance
Shriram Life Insurance was incorporated in 2005 and it commenced business in 2006. Since the first year of operations, the company made profits in the first three consecutive years- becoming the only private life insurer to have achieved the distinction. Compared to industry peers after 7 years of operation, Shriram Life insurance was the most profitable life insurance company in the country. The company’s performance stands out in efficient use of capital and low cost of operations.
Life insurance arm of Shriram Group has carried forward the group philosophy of financial inclusion by penetrating the unexplored segments. Shriram Life has significantly focused on Inclusive growth by taking life insurance to the section where it is needed the most -The ‘AAM AADMI’ (Common Man)
Shriram Life Insurance Company Limited (SLIC) is a part of Shriram Group having a joint venture with the Sanlam Group of South Africa operating across India with a network of 528 branches.
SLIC is a profit making life insurance Company that aims at being the most admired life insurance provider. SLIC is embarking on an ambitious expansion plan & is on lookout for talented & ambitious professionals.
About Shriram Group
Padma Bhushan Mr. R.Thyagarajan founded the Rs 90,000 Cr. Shriram Group, headquartered in Chennai. Established in 1974, the Group caters to the needs of the mass segment, and has evolved as a premium financial services network. Over the last ten years, Shriram Group has grown at an enviable rate, with a CAGR of over 40%. The group has over 2600 branches, with more than 60,000 employees. The group plans to expand its businesses into non- financial services in the near future.
Contact Company:Shriram Life Insurance Company Limited
Website:http://www.shriramlife.com