Person would need to prepare Quotations, Rate contracts, and provide feedback on current order status after checking with the principals.
Send MIS reports to the relevant customers as per schedule
Reconcile orders as per the schedule frequency
Should provide accurate feedback/ information on every enquiry/concern raised by the client provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution of issues.
Make cold calls; follow up on orders submitted etc.
Follow communication procedures, guidelines and policies defined by Company.
Salary: Not Disclosed by Recruiter
Industry:Pharma / Biotech / Clinical Research
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
MIS Reporting Cold Calling Customer Service Customer Service Executive customer service representative customer service associate Sales Coordinator Customer Support Data Entry operator MIS Customer Servic
Desired Candidate Profile:
Person with knowledge of MS-Word and Excel, good communication skills. Knowledge on working on Tally or Focus versions would be an added advantage.
UG: Any Graduate – Any Specialization
PG:Post Graduation Not Required
Doctorate:Doctorate Not Required
Vasco Scientifics Pvt. Ltd.
We are country and regional distributor for several reputed brands of Consumables like Merck, Pall, Borosil, Biomerieux etc
Recruiter Name:A V Vinod Kumar