HCL Technologies Ltd today announced the opening of its Global Delivery Centre for business process outsourcing (BPO) services in Quezon City, Manila, Philippines.
This centre which will employ 400 professionals, expands HCL’s Integrated Global Delivery Model (IGDM) to create global delivery capability for its clients, the IT firm said in a statement here.
HCL will leverage Philippine’s time zone advantage to service a growing number of its global BPO customers in financial services, healthcare & pharma, MPE and other industries, the statement said.
The company will deliver high value added transaction services such as F&A, SCM, and domain oriented industry specific processes from the Philippines centre.
“……the plan for setting up the delivery centre in Philippines was influenced by country’s growing prominence as a strong BPO services hub,” said Rahul Singh, President, Financial Services, and President – Business Services, HCL Technologies Ltd.
HCL is working closely with the Business Processing Association of the Philippines (BPAP) to hire and develop local talent, it added.
“We are extremely pleased with the commitment shown by HCL to collaborate with BPAP in the various initiatives spearheaded to create and sustain a robust pool of skillful and motivated workers to spur further growth,” said Raymond Lacdao, Executive Director, Industry Affairs, BPAP.
UNI