HCL Technologies Limited
0 – 3 yrs Hyderabad / Secunderabad
Walkin Interview:
17th October – 18th October 9 AM
Job Description:
HCL HIRING FOR US INTERNATIONAL VOICE PROCESS (HEALTH CARE)
WALK-IN ON 17th to 18th OCT’15 AT HYDERABAD.
WORK LOCATION: SHOLINGANALLUR, CHENNAI
SHIFTS: NIGHT SHIFT
FIXED SATURDAY & SUNDAY OFF
Venue: HCL CDC,
# 83-263/A/6,
Tolichowki Main Road,
Opposite Himalaya Book Depot,
Hyderabad-8.
Contact Person: ARUNKUMAR
Job Description Voice (AR Calling):-
To make out bound B2B calls following up on outstanding claims / accounts.
Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details.
Document and take accurate action on the information gathered from either the insurance representative or customers.
Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
Job Description Data process:-
Perform Demographics & Order Entry
Process medical billing related back office transactions accurately and in accordance with client stipulated procedures.
Assess and resolve enquiries, requests and escalation from other department to ensure that customer enquiries are resolved at first point of contact.
Skill set required:-
Excellent Communication Skills with neutral accent mandatory for all Voice LOBs
Basic knowledge of back office and customer support.
Good data entry & typing skills (35 WPM)
Experience in Healthcare domain will be an added advantage
Other Benefits Include
Opportunity of fast track career growth.
Pick-up and Drop available
5 days working
Career Progression Programs
Process Allowance
Overtime Allowance
Salary Package: Best in the Industry
Selected candidates get the opportunity to do their Certification in Lean & Six Sigma.
Note: Immediate Joiners & Candidates without any standing arrears
Venue : HCL CDC,
# 83-263/A/6,
Tolichowki Main Road,
opposite Himalaya Book Depot,
Hyderabad-8.
Contact Person: ARUN KUMAR
Salary:INR 2,50,000 – 3,75,000 P.A
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Keyskills:
AR caller AR analyst Denial management Cash posting freshers bpo Customer Service Operations Cold Calling voice process health care Tele – Sales tele calling caller calling outbound inbound
Desired Candidate Profile:
Education-
UG: Any Graduate – Any Specialization, Graduation Not Required, Diploma – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile:
HCL Technologies Limited
ABOUT THE COMPANY, HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India’s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com
Recruiter Name:Arunkumar
Address:Navins WSS Towers107,Harris Road,Pudupet,Near Casino Theatre, Chennai – 2Chennai,Tamilnadu,India 600002
Telephone:91-44-00000000