Job Description:
GENPACT MEGA DRIVE FOR FRESHERS AND EXPERIENCED || ON SPOT OFFER || BANKING OFFICER / TECHNICAL SUPPORT OFFICER || CUSTOMER SUPPORT EXECUTIVE
JOB DESCRIPTION:
Any graduate having relevant experience or fresher with good communication skills.
Anyone having customer service experience would be preferred.
Candidate should have basic sales knowledge.
Candidate should have sound technical knowledge.
Respond to inbound customer queries over the phone or e-mail by escalating product bugs.
Provide phone support or troubleshoot and resolve issues.
Must have analytical bent of mind with customer centric approach.
Candidate should have a minimum banking domain knowledge.
Freshers / Previous experience in Banking would be prefered.
Must be able to work in a Night shift.
Provide excellent customer service to our customers.
Designation – “Process Associate” /”Process Developer”.
Date of Interview:06-May-17
“Interested candidate can walk in Directly at below address or can call below HR for Telephonic Interview”
Hepsiba-8074581201
VENUE :
HOTEL KAMAT,
OPP SHOPPERS STOP,
BEGUMPET,
HYDERABAD- 500028.
Salary:INR 1,25,000 – 3,25,000 P.A. Incentives + Yearly Bonus
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Keyskills:
Technical Support Voice Process Fresher Troubleshooting HDFC ICICI Phone banking officer ADFC CITI Credit Card BPO KPO Amazon HSBC Wipro Customer Support Sitel Tech Mahindra Unisys Dell IBM
Desired Candidate Profile:
Please refer to the Job description above
Education-
UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization
Company Profile:
GENPACT INDIA
Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.
Recruiter Name:Hepsiba
Contact Company:GENPACT INDIA
Address:Kamat Lingapur Hotel1-10-44/2, Chikoti Garden,Begumpet, HyderabadHyderabad,Telangana,India 500016
Email Address:hepsiba.k@genpact.com
Website:http://www.genpact.com
Telephone:8074581201
Reference Id:Drive+6May