Genpact Hiring for Technical Support Customer Support

Job Description:

Genpact Mega Walk-In || Technical Support,Customer Support|| US Shift, International Voice Process | |
HR Contact #: Padma-+91-8897632377

WALK-IN DATES: 23rd Jan 2016 (Saturday)

Walk-in Address: Shubam Function Hall, Nizams Kitchens, beside Sampath Vinayaka Temple, Asilmetta, Visakhapatnam – 530003

Interview Location: VIZAG (above address)

Interview Time ; 10 AM to 5 PM

Job Description :

Excellent command over English & Customer service skills .
The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations
Candidate should be flexible working in night shifts.
Job Location Hyderabad(uppal,Pocharam,DLF Building(Gachibowli))

Qualifications Required :

1) Any Graduate (MCA, No need to apply)
2) Freshers and experienced both can apply

Customer Service : NIGHT Shift

Positions – Process Associate, Process Developer

Job Description :

BA/ any Graduate.
Previous experience in Customer Service role preferred.
Must be able to work in Night Shift
Demonstrated proficiency in English
Provide excellent customer service to our customers
Freshers with Good communications can also apply.

International Voice Process:


Any graduate degree or equivalent with a strong Communication Skills.
Good Interpersonal and Communication skills.
Ability to work independently to achieve goals and targets.

Salary: INR 2,00,000 – 3,75,000 P.A. Incentive + Bonus
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)


International Voice ProcessTechnical Processvoice processfreshertroubleshootingTechnical Supportcustomer support

Desired Profile:

Desired Profile & Responsibilities,
Collect on past due invoices using problem solving-solving and logical reasoning.
Maintain and customers profile.
Provide updated on accounts to the customer.
Complete ownership on individual portfolios

Education:UG -Any Graduate – Any Specialization
PG – Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Company Profile:

Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.

Contact Details:

Recruiter Name:Padma
Contact Company:GENPACT INDIA