Job Description
Excellent Opportunity for:International Voice/Non voice Process
HR Reference : Pallavi-8297497800
Work Location: Hyderabad
Shifts: Night Shifts
Time: 10 am to 2 pm
Interview Venue: Genpact Uppal office, Beside Hero showroom, Opp: NGRI (Hanuman
temple), Habsiguda, Uppal
Must Carry:
CV(Write “Pallavi” on the top of your CV)
1 original ID proof(PAN card, Voter ID card etc.)
1 pass port size photograph
Last 3months payslips
Requirement
BA/Bsc/B.Tech/B.com any degree or equivalent with strong academic record.
Previous experience in Customer Service role preferred.
Active user of internet and online applications. strong knowledge of current affairs.
Demonstrated proficiency in English
Must be able to work on flexible schedule
Technologically capable: have had experience troubleshooting personal electronic devices
Responsibilities:
Freshers with Good communications can also apply
Respond to Customer inquiries and problem escalations
Provide E-mail and Phone support to trouble shoot and resolve issues experience
Provide excellent customer service to our customers
Must Carry:
CV(Write “pallavi” on the top of your CV)
1 original ID proof(PAN card, Voter ID card etc.)
1 pass port size photograph
Last 3months payslips
Thanks & Regards,
Pallavi-HR
8297497800
Salary: INR 1,00,000 – 3,75,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Keyskills:
International Voice Processinternational inboundinternational technical supportinternational voicevoiceinboundoutboundcustomer servicesTechnical supportsalesadwordsaccentureamazonemail supportchat support
Desired Profile:
Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Company Profile:
Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.
Contact Details
Recruiter Name:Pallavi
Contact Company:GENPACT INDIA
Telephone:8297497800
Address :Genpact Hyderabad, 14, 45 IDA Uppal, Opp NGRI, Habsiguda, Near Uppal Stadium, Hyderabad,Telangana,India
Website:http://www.genpact.com