Customer Engineer

by

Customer Engineer

The Customer Engineer will make minor repairs and replace components on Tier I equipment such as

PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on

ATMs and kiosks, and single pocket proof encoders.

The Customer Engineer will also assist in site preparation–including installation of cable, staging of

equipment, and minor testing of equipment.

The Customer Engineer may also perform required modular swaps and unit replacements or perform

preventative maintenance services.

The Customer Engineer responds to all customer concerns or problems by resolving them or by

escalating them to the proper associate, team member, territory manager, or the Control Tower.

The Customer Engineer will have ownership of the customer problems or incidents until the situation

has been resolved to the customers satisfaction.

Candidate Profile

Candidate should possess B.E/B.Tech/Diploma degree from a recognised university.

Good problem solving skills.

Should have effective verbal and written communication.

Must have Personal computer skills, tools, and basic electronic skills.

Excellent interpersonal skills/customer relationship skills required.

Click Here To Apply
https://ncr.taleo.net/careersection/3/jobdetail.ftl?job=125042