New York: Passengers at airports across the world facing chaos as computer check-in systems crashed.
According to the news published in India.com, long queues were noticed at check-in desks at airports in London, New York, Australia, Paris, Washington, Singapore, South Korea and South Africa and other countries. Flights were also delayed at some airports.
‘Altea’ software which is used by 125 airlines is responsible for the problem. It affected the service at airports.
Meanwhile, developers said that the problem has been identified and the services will be restored gradually.
According to the report published in The Mirror, IT company Amadeus, developer of Altea software said, “Amadeus confirms that during the morning, we experienced a network issue that caused disruption to some of our systems. As a result of the incident, customers experienced disruption to certain services. Amadeus technical teams took immediate action to identify the cause of the issue and restore services as quickly as possible. That action is ongoing with services gradually being restored. Amadeus regrets any inconvenience caused to customers”.
One of the passengers wrote on Twitter, ” Systems down in Gatwick just hope it’s not another #wannacry can’t check in at the mo @BBCNews @TomCLocke ”
https://twitter.com/starkid_sc/status/913335970157748224
Another Lufthansa’s passenger wrote, ” Looks like @lufthansa’s computer system is down. Hope I can still get home today. ”
https://twitter.com/heykvb/status/913337642867191809
Reactions of other passengers on the check-in-service crash are as follows:
https://twitter.com/_mortenp/status/913347411002691587
https://twitter.com/osamanasir/status/913344263097683968
https://twitter.com/c_altrichter/status/913339332039241729
https://twitter.com/starkid_sc/status/913335970157748224
https://twitter.com/AltheaCampbel14/status/913338107923173376