Autohona is the brainchild of two young entrepreneurs Shashank Chintapenta and Harshavardhan jain, a concept which aims at bridging the gap between the customers who take an auto to commute in the twin cities and the auto drivers and avoid the struggle customers have to go through to engage an auto.
Autohona addresses several issues associated with taking an auto as a means of transport such as drivers bargaining with the commuters on fare , safety for the passengers ,timely pick up and drop from the doorstep for the passengers all with just a phone call or at the click of a mouse. Autohona also focuses on streamlining the auto transport system in the twin cities and increasing the standard of living for the auto drivers by increasing their income all while bringing them closer to the customer needs.
Several months of hard work has gone in to building the technical and operational platform that is now being used to make all this happen . A smart algorithm has been developed which calculates the travelling distance, time and fare and makes it fair and convenient for both the auto drivers and the passengers. A customer can book the auto from anywhere in the twin cities by just calling the Autohona’s number , by booking online on the website and also through a smart mobile application .
The call centre team is well trained and very courteous with a ready to help attitude always .Once a customer books an auto , allocation of the auto for the right price as per the Govt rates within 30 mins from the time of booking. As we have the database of 15,000 verified autos finding the suitable auto has never been difficult for our able team . The call centre team ensures that customer is called to check if he/she boarded the auto and also calls back after sometime to see if the customer alighted from then auto and that the trip was safely completed . Also a feedback call is made to the customer to get the rating of the experience on the service and the auto driver and this helps us overcome shortcomings if any in our service.
Autohona as a service strives to continuously evolve to perform better and serve the customers par excellence.
Customers can book an auto 24/7 by calling the telephone no 040 6723 2030 or by visiting our website www.autohona.com.
For any business enquiries the management team can be reached on 9949765400.