Name: Wipro
Website: www.wipro.com
Administrator – TIS Service Desk
Candidates should posses any bachelors Degree from any recognized university.
As an Administrator you should be able to Monitor the IT Infra structure for its availability capacity usage hardware and OS errors and failures.
Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents and queries within the agreed service levels.
Timely escalation of incidents to higher levels when required.
Log file monitoring for errors.
Perform daily weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination Perform basic Service Requests based on Standard Operating Procedures.
Follow quality / security process defined for the engagement
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https://synergyweb.wipro.com/ResumePosting/jobDetails/T320733.html