Name: Wipro
Website: www.wipro.com
Administrator
Candidate should possess Any Graduate in any dicipline
Should be able to Monitor the IT Infra structure for its availability capacity usage hardware and OS
errors and failures.
Handle first-level incident / problem determination and resolution on a 24×7 basis Service incidents
and queries within the agreed service levels.
Timely escalation of incidents to higher levels when required.
Log file monitoring for errors.
Perform daily weekly and monthly proactive housekeeping and monitoring activities Vendor
co-ordination Perform basic Service Requests based on Standard Operating Procedures.
Follow quality / security process defined for the engagement
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https://synergyweb.wipro.com/ResumePosting/jobDetails/T375808.html