JOB DESCRIPTION:
Dear Candidate,
Greetings from Accenture!
Fresher’s or max 2 year experience in international email and chat process (0-2 year)
Any graduates and undergrads can apply
Candidates selected will be employed under Accenture Payroll as Permanent employee
We have 100+ open positions for this role. Please refer your friends.
Requirements
Strong analytical, problem solving and troubleshooting skills.
Excellent written and spoken English language communication skills.
Mandatory : .
Should be flexible to work for shifts(Mandatory)
Excellent communication and writing skills
Duties and Responsibilities :
Answer Customer help requests received via chat/email or calls in a professional, friendly and accurate manner
Ensure excellent customer satisfaction
Score high quality scores & extremely low tolerance for errors
Follow approved workflows in responding to customer inquiries.
Attitude to learn new changes in the process quickly.
Work location- Hyderabad
Interested candidates please share your resumes to mei.j.liu@accenture.com
Regards,
Mei
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:
EmailCommunication SkillsTroubleshooting SkillsWriting SkillsEnglish LanguageSpoken EnglishCustomer SatisfactionProblem Solving
DESIRED PROFILE:
Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
COMPANY PROFILE:
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
CONTACT DETAILS
Recruiter Name:Mei
Contact Company:Accenture Services Private Limited
Telephone:Not Mentioned
Website:http://www.careers.accenture.com/India