0 – 5 YearsHyderabad / SecunderabadINR 2,50,000 – 3,50,000 P.A. Free Transport, Sodexo Vouchers, Night shift allowance, Over Time Allowance
Walkin Interview from 7th September to 12th September from 10 AM
We invite Freshers and Experienced professionals with excellent communication skills (written and verbal)
Current Role: Transaction Risk Investigator
Walk-In Date: 7th to 12th September 2015
Timings: 10AM to 3PM
Address: Amazon Development Centre Pvt.Ltd
Raheja Mind Space, Building No:9, 10th Floor,Hi-Tech City,Hyderabad
Land Mark : Opposite Westin Hotel
Please carry resume, passport size photograph and one Original Govt ID proof for interviews.
Note: Candidates applied in the last 6 months, will not be considered.
Other Benefits: Free Transport, Sodexo Meal Vouchers, Night Shift Allowance, Over Time Allowance.
Minimum qualification: Any graduate/ PG is eligible to apply.
Transaction Risk Investigator
Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. All candidates will be analytical and capable of succeeding in a fast-paced team environment.
The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.
Productivity and quality assurance will be e
valuated along with the overall contribution to the development of the department.
Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
Problem Solving Skills
Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
Excellent problem solving skills
Demonstrated ability to analyze problems logically
Self disciplined, diligent, proactive and detail oriented
Strong time management and organizational skills
Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
Excellent ability to determine situational needs and provide appropriate solutions
Demonstrated ability to exceed expectations with regard to performance and individual contribution
Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns
Demonstrated positive, results oriented attitude
Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
Ability to maintain high levels of confidentiality and data security standards
Experience with Microsoft Office, including Outlook, Word, and Excel
24/7/365 availability, including willingness to work on weekends, nights and outside of the “standard” work day (as required)
Demonstrate flexibility to work overtime hours as per business requirement
Six-Sigma / Lean knowledge would be a plus.
Salary: INR 2,50,000 – 3,50,000 P.A. Free Transport, Sodexo Vouchers, Night shift allowance, Over Time Allowance
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Keyskills: Communication Skills, Interpersonal, bpo, ites, customer care executive, process associate, risk investigator, freshers, 2015, 2014, BPO and ITES, non voice and ites, international call center and ites, Fresher, Amazon
Education:UG -Any Graduate – Any Specialization
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required
Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Recruiter Name:HR Team
Contact Company:Amazon Development Centre (India) Pvt Ltd