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Vice President – Technology

Job Description

This is a strategic role where the VP – Technology India would work with the Global CTO and Senior Management Group (SMG) to implement technologies and technology solutions that would in turn enhance Quislex Services. He/She will be responsible for both the Quislex Application Development and IT infrastructure teams.

Job Responsibilities:

Take charge of technology in India for development, infrastructure, and internal IT operations.
Work closely with the SMG, Global CTO and Operations to build technology solutions to create a differentiating factor for QuisLex.
Lead in-house application development. Engage with QuisLex Operations projects and serve as a bridge between project teams and the in-house Application Development Team.
Consult with project teams and advise on the use of new technologies to enhance productivity and quality.
Identify, evaluate, select, and implement technology solutions to meet current and projected future needs.
Protect the confidentiality, integrity, and availability of the companys data and servers.
Manage teams operating in various functional areas such as networking, server virtualization, architecture, systems monitoring and operations, anticipating and reacting to major technology changes.
Provide oversight for IT projects to ensure on-time and on budget delivery.
Manage the QuisLex Infrastructure Team in order to:
-Maintain the company’s network and ensure optimal configuration and performance of the network and Internet connections.
-Maintain company’s desktops and file servers.
-Maintain a highly available infrastructure for power, Internet and email connectivity and critical servers.
-Perform vendor evaluation, product selection, and negotiate contracts for the acquisition and maintenance of hardware, software and network services.
-Maintain the security of the IT infrastructure against malware and cyber-attacks. Coordinate and liaise with the QuisLex Security and Compliance teams.
-Provide hands-on technical support to QuisLex staff and assist in troubleshooting problems.
-Enforce software licensing compliance.
Manage and optimize infrastructure assets to deliver operational excellence while meeting financial targets.
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Head/VP/GM-Operations
Role: Head/VP/GM-Operations


Vice President Technologyhead it

Desired Profile:


Required: Bachelors Degree in Engineering, Computer Science or related field
Experience: Minimum 15+ years experience in IT with direct involvement/exposure to the activities mentioned above. Experience in the services or BPO industry is preferable.


1.Experience in requirement gathering within an application development environment
2.Experience in architecting and developing applications in the .NET and or Java frameworks, or equivalent
3.Experience in managing infrastructure teams spanning networking (LAN/WAN), Windows servers and desktops
4.Experience in scaling and tuning applications for optimum performance
5.Solid knowledge of the following application development methodologies and concepts:

a.The Unified Modeling Language(UML)in the context of requirements gathering, design and development
b.Object oriented design and development
c.Relational databases and SQL
d.Various development and scripting tolls

6.Solid knowledge of the following infrastructure technologies and concepts:

a.Networking protocols, in particular the IP stack
b.Routers, firewalls, and switches
c.Storage technologies including SAN, NAS, iSCSI, FC, Ethernet
d.Windows Server and desktop operating systems
e.Virtualization software, in particular VMware and Hyper-V

7.Experience monitoring complex environments, and proactively addressing issues
8.Infrastructure capacity planning for networking, servers and storage
9.Ability to work with SMG , Global CTO and projects teams to drive Service Delivery Excellence
10.Excellent communication skills, both verbal and written
11.Strong interpersonal and leadership skills
12.Effective negotiation and vendor management skills
13.Successful in fast paced and quick

Education:UG -B.Tech/B.E. – Computers
PG – Any Postgraduate – Any Specialization
Doctorate – Doctorate Not Required

Company Profile:

QuisLex Legal Services P. Ltd is a division of QuisLex, Inc headquartered in Manhattan, New York, USA. QuisLex provides high quality legal support services to corporate legal departments, law firms and legal practitioners. The word ‘QuisLex’ translates into ‘Anything Law’ and we aim at being, the one stop shop for all legal services. Quislex aims at employing Indian attorneys who have graduated from prestigious law schools in the top tier of their class since India has a common-law based legal system that is similar in several respects to the US legal system. Our transnational character, reach and resources, expertise, proprietary technology and acumen have made us grow and capable of thinking differently and delivering more than the obvious, effectively as the Strong linkages with academia, workplace professionalism, in-house training and learning have helped us build a strong foundation. As our intellectual horizons enlarged to better fit and address the opportunities of legal support services, we are growing in several areas. Our work has spanned into a range of activities customized to satisfy the specific requirements of our clients. We are driven by our passion for quality and our commitment to our clients. We strictly enforce the confidential perspective of our work leaving no room for error. This drive has catapulted us to the top 10 most trusted legal support service companies from India. Through constant innovation and a people-first attitude, we strive to assume leadership position in all our business ventures.;Visit us at to know more about us

Contact Details
Recruiter Name:Team HR
Contact Company:Quislex Legal Services Pvt Ltd
Telephone:Not Mentioned