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TL Operations – Technical Support

Job Description:

Must have operations experience in a technical process in voice / semi voice.

Technical Support / Customer Support

Voice / Semi Voice

Should have strong experience in operations, Delivery, Data Analysis & metrics
Experience in Customer Support/ Technical Support Voice/ Semi Voice
Willingness to work for night shifts
Strong people and performance management skills
1-2 years of experience as a Team leader
Excellent communication skills.

Salary: Not Disclosed by Recruiter
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Team Leader -(Technical)

Windows Consultants Pvt. Ltd.
4 – 7 yrs Hyderabad / Secunderabad


Technical Process technical support voice process semi voice semi voice process metrics customer support

Desired Candidate Profile:

UG: Any Graduate – Any Specialization
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization
Company Profile:

Windows Consultants Pvt. Ltd.
A leading US based IT organisation
Recruiter Name:Shivani
Email Address:[email protected]