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Technical Support Executive(voice) – US Process

hiring job

 

Job Description:

A Reputed MNC

2 – 4 yrs Hyderabad / Secunderabad

*2 to 4 years of Customer Service experience with at least 2 years of
Technical Support.

*High level of competence in Windows Desktop and Server, MS Office.

Salary: As per company norms
Industry:IT-Software / Software Services
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)

Keyskills:

Voice Technical Support Customer Service US Process voice process international process

Desired Candidate Profile:

Education-

UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Any Doctorate – Any Specialization, Doctorate Not Required
*Strong skills in troubleshooting and problem resolution.
*Strong knowledge of File and Folder security, DNS, DHCP, and networking
infrastructures.
Company Profile:
A Reputed MNC